🔩 Customer Support Portal

Open a Support Ticket

Our technical team is ready to help you. Describe the issue and we'll get back to you as soon as possible based on the priority you select.

< 2h
Response for urgent tickets
94%
Resolved same day
H24
Emergency support

Urgent

System completely down, no service operational

High

Serious issue that significantly impacts operations

Normal

Partial malfunction, reduced operations

Low

Non-urgent information request or change

Support Portal

Open a new ticket or check the status of ones you've already submitted.

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Our technical team has received your request and will contact you as soon as possible at the email address provided.
For urgent matters, call us directly at 06 5656 8764.

Enter the email address you used to open the ticket to see all your tickets and their current status.

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Phone emergency

For urgent issues call us directly

Tel. 06 5656 8764
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Support email

You can also write directly to

supporto@nextvoice.it
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Support hours

Mon–Fri: 9:00–13:00 and 14:30–18:30